Return & delivery policy

1. Service area

Abhi orders sirf Lahore city ke liye hain. Lahore to Lahore delivery service available hai. Bahir ke cities par abhi dispatch nahi hota.

2. Manufacturing & packing video

Manufacturing / packing ke dauran aapke order ki video banayi jati hai — packing ke sath, aur name call ke sath share ki jati hai taake aap confirm kar saken ke parcel aapka hi hai aur sahi pack hua hai.

3. Delivery (InDrive)

Parcel InDrive ke zariye deliver kiya jata hai. Delivery details order confirm hone ke baad WhatsApp / phone par share ho jati hain.

4. Damaged / defective return

1. Parcel receive karte waqt check karein.
2. Agar koi kharabi / damage mile to turant video banayein (parcel open / item clear dikhe).
3. Video humein WhatsApp +92-324-4434991 ya email info@marketo.pk par share karein.
4. Hamari approval ke baad wapsi process start hogi — approved piece aapko return / replace kar diya jayega.